If there is only one thing you'll take away from this series it should be the importance of asking questions. As a consultant (as opposed to a call center agent) you want to make the conversation abou
1. Being cheesy or too salesy The typical image of the call center agent is exactly what we do NOT want. Do not be cheesy, do not be pushy, do not try to ‘hard sell’ because it does not work in softwa
We are in the business of SaaS sales and to succeed here you need to first realize that selling software is very different from selling used cars or phone contracts or credit cards. People will buy 'y